Account and Data Deletion

App: X Regulator  ·  Developer: X Engineering, LLC  ·  Last updated September 2026

The X Regulator app works without an account. A cloud account is optional, and it is what enables leaderboards, fleet statistics, config sharing, and long-term history stored off the device. This page explains how to delete that account and the data attached to it, either from inside the app or by email.

Route 1 — Delete it yourself in the app

This is immediate and needs no request. The app must be connected to your regulator over the local network, because the regulator holds the credential that authorizes the deletion.

1. Open the app and connect to your regulator.
2. Press Unlock Settings at the top of the page.
3. Open the Cloud Features tab. On a narrow phone screen this tab is labeled Cloud.
4. Select the Registration sub-tab.
5. Scroll to Account Management and press Delete My Account.
6. Confirm the warning, then type DELETE when prompted.

The account and its cloud data are removed at once. The app confirms and reloads with cloud features reset. Your regulator keeps running and charging normally; only the cloud side is affected. The deletion cannot be undone.

Route 2 — Ask us by email

Use this if you no longer have the device, cannot reach it, or simply prefer that we do it.

• Email joe@xengineering.net from the email address on the account, with the subject Account deletion request.
• If you cannot write from that address, describe the account instead: the email address it was registered with, the username shown on the leaderboards, and the regulator's serial number if you have it.

We verify identity before acting on a request, and we do not charge for it.

What is deleted

Both routes run the same deletion, and it removes the account and everything in our cloud that is tied to it:

• The account itself: username, email address, home port, and the vessel and charging-system details you entered.
• The regulator's cloud registration, so the device stops uploading.
• All uploaded history: position and track data, speed and course, alternator and battery telemetry, and engine run history.
• Derived statistics, performance records, and alternator health records.
• All leaderboard entries. Your boat disappears from the public leaderboards.
• The app usage counts collected against the regulator's serial number.

What is kept, and why

• Backups. Deleted data persists in our backups for a period after deletion, to allow for backup recovery and legal compliance, as described in Section 7 of the privacy policy. It is not restored to the live service and is not used for anything else.
• Order and purchase records. If you bought hardware from us, the order record — name, email address, shipping address, and transaction details — is kept for tax, accounting, warranty, and other legal obligations. Deleting the account releases that order's link to the device, so the regulator can be registered again later by you or by a new owner.
• Aggregated and de-identified data. Data that can no longer reasonably be linked to you or to your device is not deleted.
• Things that were never part of the account. Newsletter and shipping-waitlist signups, support email, and any comments or forum posts you left on this website are separate from the cloud account and are not removed by deleting it. Newsletter emails carry a one-click unsubscribe; for anything else, ask us at joe@xengineering.net.

How long it takes

Deletion from inside the app is immediate. An emailed request is acted on without undue delay and in any case within 30 days of us verifying who you are, matching Section 10 of the privacy policy. If a request is unusually complex we will tell you and say why before extending.

Related

Deletion is one of several rights covered by our privacy policy — see Section 10, Your Privacy Rights for access, correction, portability, and the rest, and Section 7 for retention.

X Engineering, LLC
joe@xengineering.net